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How berlian99 Handles Your Personal Information

When you open an account with us — whether you fund it via DANA, OVO, or GoPay — you share personal details that we take seriously.

Account data protectedDANA, OVO, GoPay wallet info handled securelyYour data rights, clearly statedContact us to update or remove data
berlian99 How berlian99 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every layer of your data — from the moment you tap through with GoPay to the point your session ends — is handled under SSL encryption. We don't store raw payment credentials; wallet rails like DANA and OVO pass transaction references only. Cookies on berlian99 are limited to session management and aggregated analytics; you can disable non-essential cookies through your browser without losing access to your account.

SSL Encryption

All data in transit between your device and our servers is encrypted. This covers login, account funding steps, and any profile update you make from mobile or desktop.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can reject analytics cookies in your browser settings at any time.

Data Retention Policy

Account identity records are kept while your account is active. If you close your account, we retain only what local regulation in eligible regions requires, then delete the rest.

Third-Party Sharing

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only the minimum reference data needed to match and confirm your transaction — nothing more.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. We aim to acknowledge every data request within two business days and resolve it as quickly as the verification process allows. You can reach us through the channels below — live chat is the quickest path for straightforward queries, while email suits detailed written requests.

Live Chat Open the chat widget from any page on berlian99 to raise a privacy query. Our team will ask you to verify your account identity before acting on any data request.
Email Support Send a written data request to our support email address. Include your registered phone number and the wallet type — DANA, OVO, or GoPay — linked to your account for faster verification.
Account Settings Minor profile corrections — display name, phone number, linked wallet — can be updated directly inside your account settings page without contacting support first.

Privacy Policy Questions, Answered Clearly

These are the questions we hear most often from people checking their data rights before or after opening an account. If your question isn't covered here, our live chat team can walk you through anything specific to your account situation.

We collect your name, email, phone number, and the wallet reference for whichever payment method you choose — DANA, OVO, or GoPay. We do not store wallet PINs or full financial credentials.

Yes. Contact us via live chat or email, verify your account identity, and we will compile and send you the data we hold. We aim to respond within two business days of receiving your request.

Send a deletion request through live chat or email with your registered phone number. We will delete what we are not legally required to retain and confirm once the process is complete.

We share only the minimum transaction reference with payment processors like DANA, OVO, and GoPay to confirm deposits. We do not sell personal data to advertisers or unrelated third parties.

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can disable analytics cookies in your browser settings — your account access will not be affected.

We retain only what applicable local regulation in eligible regions requires after account closure. All other identity and session data is deleted once the mandatory retention period ends.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.